Quality Policy
Quality Policy
BICA Quality Policy
BICA SPA main target is the complete satisfaction of customer needs through the offering of a range of customized products for the home, garden, camping, and leisure, in plastic and metal materials.
This objective is pursued through:
Constant attention to the quality of products in terms of practicality, reliability, attractiveness, and price;
Compliance with product safety requirements in accordance with applicable regulations;
Constant innovation of product lines and expansion of the range where possible;
Identification and analysis of the organization's strengths;
Control over individual phases and/or critical activities in the production process;
Identification of inefficiencies in the process;
Reduction of Non-Conformities;
Customer Satisfaction
Promote a "Culture for Quality" in terms of efficiency and effectiveness;
Maintenance and improvement of the Company Quality System in accordance with ISO 9001 Standard.
To this end, BICA SPA promotes and develops the following activities:
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